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    FAQS

    Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@levina.co.

     

    Q. How long will it take for my items to arrive?
    A. Your product will be delivered within 1-3 business days.

    Q. Will I receive confirmation number when I place my order?
    A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

    Q. What is your return policy?
    A. We offer hassle free returns within 30 days of receipt. Our only requirements is that items must be returned in their original packaging.

    Q. Who can I contact if I have a problem with my order?
    A. You can contact us here: support@levina.co

    Q. Do you ship worldwide?
    A. We currently only accept orders to the United States.

    Q. Is Checkout on this site safe and secure?
    A. You should have confidence when shopping with Levina. We utilize PCI level 1 compliance for credit card processing which means that it adheres to the highest standards of server compliance. That’s hard to beat. Industry-standard encryption eliminates the possibility of the information passed between your computer and our website being read in the event it is intercepted.

    Q. If I enter my email address will you sell my information?
    A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

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